Sunrun RMA Initial Intake

General Information
Issue Detected By*
- Customer
- Sunrun Monitoring
- Supplier Monitoring
Date Issue Originally Identified*
MM slash DD slash YYYY
Existing Unit Information
Existing Unit Supplier*
Supplier Case Reference #
RMA #
Product Category*
- Inverters
- Modules
- Batteries
- Meters
- Optimizers
Model of Existing Unit*
Serial Number Existing Unit*
Customer Information
Sunrun Customer Name*
First Last
Installation Address*
Street Address Address Line 2 City State ZIP Code
Sunrun Customer Phone*
Replacement Unit Information
Replacement Supplier
Replacement Model #
Replacement Supplier Part Number
Other Information
Sunrun Branch Name

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